A member of The Association of Mortgage IntermediariesABP Mortgages Limited
01443 821089admin@abpmortgages.co.uk

Useful information

If something isn’t right.

Please tell us if you are unhappy with our service so your concerns can be looked into.

Whether you’re local to us or further afield, you’ll receive the same personal service, clear advice and support from our experienced team.

Contact ABP Mortgages

Call 01443 821089, email admin@abpmortgages.co.uk, or write to ABP Mortgages Limited, 58 Hanbury Road, Bargoed, CF81 8QX. Please explain what happened and how you would like the matter resolved.

You can request ABP’s complaints procedure in writing free of charge using the contact details above.

Financial Ombudsman Service

If you are dissatisfied with the final response, or your complaint has not been resolved within eight weeks, you may be able to refer it to the Financial Ombudsman Service free of charge. You will normally need to do this within six months of the final response.

Visit financial-ombudsman.org.uk, call 0800 023 4567, or write to Financial Ombudsman Service, Exchange Tower, London, E14 9SR.

Eligibility and time limits apply. The Ombudsman’s website explains which complaints it can consider.